Hello!
I'm a systems thinker who's spent 10 years in UX improving experiences, processes, and flows.
My design work spans the full product lifecycle: building robust functional prototypes, designing data resiliency dashboards and e-commerce pages, and shaping flows that hold up under real user behavior. Having my hands in both design and research keeps each side sharper — research grounds my design decisions in real user needs, while designing day-to-day means I ask better research questions and deliver findings my design partners can actually act on. I've also led large-scale qualitative research initiatives, turned findings into stories and actionable recommendations, mentored designers, helped shape UX course curriculums, and founded an Employee Well-Being group to strengthen psychological safety at work. You could call me a full-stack UX designer/researcher.
My passion is research. I am happy running user interviews, spotting patterns, pulling out nuanced findings, to support the design of simple (yet effective) experiences. I have strong depth in both qualitative and quantitative methods. I pride myself on communication and love the moment a team finds alignment and moves forward together.
I know that in the real world, ideal processes sometimes take a back seat. I'm no stranger to the hybrid, Frankenstein approach — bending research practices to fit the problem. "Enough" is usually enough. However we get there, I'll always advocate for the user, while ensuring business objectives are not forgotten.
In my downtime, you'll find me making pottery, doing my best impression of a beekeeper, and generally being curious about life.